We understand that your personal data is something of great value. This Privacy Policy transparently explains how Rajabandot collects, uses, stores, and protects your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Before reading our full policy, here are the core principles that guide how we handle your personal data.
Your personal data is never sold, rented, or shared with external advertisers for marketing purposes without your explicit consent.
All data transmitted between your device and Rajabandot's servers is protected by 256-bit SSL encryption — the same standard used by banking institutions.
You have the right to access, correct, delete, or withdraw consent for the use of your personal data at any time through your account settings.
We only collect data that is genuinely necessary to operate our services — there is no excessive data collection irrelevant to the platform's purpose.
Your data is not stored indefinitely. We have a clear retention policy — data is deleted once it is no longer needed for the purpose it was originally collected.
All of Rajabandot's data management practices fully comply with Malaysia's Personal Data Protection Act 2010 and relevant international standards.
Note: This Privacy Policy forms part of your agreement with Rajabandot. By registering or using our platform, you agree to the data protection practices set out in this document. If you have any questions, our team is ready to assist.
Rajabandot ("we", "Platform") is committed to protecting the privacy of all users who register and use our services at rajabandot.im. This Privacy Policy has been established to provide full transparency on how we handle your personal information.
We understand that your trust is the foundation of our relationship. That is why we take a responsible and ethical approach to every aspect of data management — from how information is collected, to how it is protected, and ultimately deleted when it is no longer needed.
This policy applies to all services provided by Rajabandot, including the website, mobile app, customer support, and all official communication channels. Any third-party services accessible through our platform are subject to their own privacy policies, which are beyond our control.
Rajabandot only collects data that is strictly necessary to operate our services safely and effectively. The following are the categories of data we may collect:
| Data Category | Data Examples | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Identity verification (KYC), legal compliance |
| Contact Information | Email address, phone number | Account communications, security notifications |
| Financial Information | Bank account number, e-wallet information | Deposit and withdrawal processing |
| Game Data | Wagering history, wins records, Game Lobby activity | Account management, fraud prevention, responsible gaming |
| Technical Data | IP address, device type, browser, operating system | Account security, technical improvements |
| Usage Data | Pages visited, session duration, in-app actions | User experience improvements, internal analytics |
Passive Collection: Some technical and usage data is collected automatically when you access our platform. This data cannot directly identify you but helps us improve the security and performance of our services.
The data we collect is used exclusively for the following purposes. We do not use your data for any other purpose without prior notice and your consent:
Rajabandot processes your personal data on one or more of the following legal bases in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):
Rajabandot does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, we may share data with the following categories of parties under limited and controlled circumstances:
Contractual Safeguards: All third parties we work with are bound by data processing agreements that require them to protect your information to the same or higher standards that we uphold.
Rajabandot continuously invests in cybersecurity infrastructure to ensure your personal data is always protected. The security measures we implement include:
Shared Responsibility: While we take all reasonable precautions, no security system is 100% perfect. You are also responsible for keeping your password confidential and for not using public devices to access your Rajabandot account.
Rajabandot uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
You can manage your cookie settings through your internet browser. Please note that disabling certain cookies may affect the functionality of some platform features.
Your personal data is stored on servers located in regions that comply with strict data protection standards. Rajabandot maintains a clear data retention policy based on collection purpose and legal requirements:
If data needs to be transferred outside Malaysia, we ensure that such transfers comply with the requirements of PDPA 2010 and that the receiving party provides an equivalent or higher level of protection.
As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal data we hold about you:
Request a copy of all personal data we hold about you.
Correct any inaccurate or incomplete personal data.
Request data deletion under certain circumstances permitted by law.
Object to the processing of your data for specific purposes, including direct marketing.
Receive your data in a machine-readable format for transfer to another provider.
Withdraw previously given consent at any time without penalty.
To exercise any of the above rights, contact our privacy team via live chat or our support email. We will respond to your request within 30 business days.
Certain rights may be limited in specific circumstances — for example, we cannot delete data required to fulfill legal obligations or data related to an ongoing fraud investigation.
Rajabandot strictly prohibits any individual under the age of 18 from registering or using our platform. We do not knowingly collect or process personal data from minors.
Should we discover that personal data of an individual under 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who suspect their child has registered on our platform without permission are urged to contact our customer support immediately.
Rajabandot reserves the right to modify, amend, or update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or changes to the services we offer.
When significant changes occur, we will notify you via:
Continued use of the rajabandot platform after changes take effect will be considered acceptance of the updated Privacy Policy. If you disagree with the changes, you have the right to close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal data, please contact our team through the following channels:
Response Commitment: Our privacy team commits to responding to all privacy-related inquiries within 5 working days, and complete data rights requests within 30 working days from the date of receipt of the complete request.
We have implemented the highest data protection standards so you can enjoy your gaming experience with complete peace of mind. Register now and join a community of two million members who trust Rajabandot.
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